গোপনীয়তা নীতি

To ensure transparency in how your personal information is collected and processed:

We want you to make informed decisions about how your personal data is used and processed. To support this, we follow clear procedures that ensure you have access to relevant information about how your data is handled.
If we determine that you need specific details, we will provide them at the appropriate time.
We are always available to answer your questions and provide any clarification regarding legal requirements. You can reach us at: info@alokedhonendra.com

Your personal data will only be used for the purposes outlined in this policy.

We may process your personal data for a range of purposes, including presenting the website to you, connecting you with third-party trading platforms (referred to as the "Services"), improving the site, protecting our rights and interests, facilitating the maintenance and delivery of the Services, meeting any regulatory or legal obligations, and conducting administrative and business operations to support the provision and use of the Services.
We also process your personal data to better understand your preferences and needs.

To use the key tools available for protecting your personal data rights:

We have the resources to uphold your rights effectively. You may contact us at any time regarding your personal data — to request corrections or deletion, restrict its use for specific or general purposes, or arrange a transfer of your data to you or a third party. We will handle all requests appropriately.

Keep your personal information secure:

While we cannot guarantee absolute security of your personal data, we are committed to continuously applying robust measures and practices to keep it protected.
Our privacy and security policy is fully in effect.

১. সুযোগের পরিধি?

This policy describes what personal data the Company collects from individuals, how it is processed, shared with third parties, kept secure, and otherwise handled.
This policy applies to data relating to any identified or identifiable individual — meaning any person who can be identified directly, or through a combination of information the Company holds or can access.
"Processing" refers to any operation involving the use or collection of personal data, including its organisation, structuring, and storage.
Our services are intended for adults only. We do not knowingly collect personal data from or provide services to anyone under the age of 18. If we become aware that personal data relating to a minor has been collected, we will delete it as promptly as possible.

২. আমাদের কাছে আপনার কোন ব্যক্তিগত তথ্য রয়েছে?

We collect personal data when you use our services, channels, or visit our website. In some cases, we collect this data directly from you. In others, we collect it by reviewing and analysing how our services and channels are used, or by receiving data from our third-party partners.

3. You are not obligated to disclose personal data to the Company. However, withholding such data may prevent us from delivering our Services or granting you access to the website.

You are not required to provide us with any personal information. In certain circumstances, you may choose not to do so — however, this may prevent us from delivering our services or granting you access to the website.

4. What Personal Information Do We Collect? When you visit our website, we collect the following personal information from you:

This includes logs of your online activity, traffic data (such as your IP address, access date, and access time), language preferences, software crash logs, browser type, and device information. This data is not personal data and cannot be used to identify you.
Personal data you provide to us: any personal data you voluntarily submit when connecting to a third-party online trading platform through us.
Personal data provided to facilitate trading on third-party platforms: this includes your full name, address, phone number, and email address.

5. Legal Basis and Grounds for Processing Personal Data

6. Transfer of Personal Data to Third Parties

We may also share personal data with third-party companies that provide hosting and storage services on our behalf, including IP address data and user experience analytics.
You may instruct us to share specific personal data with third-party trading platforms. In such cases, we will pass the personal data you provide to us to the relevant third-party trading platform. Use of your personal data by that platform is governed by its own privacy policy. Your personal data may be shared with more than one trading platform.
We may share personal data with affiliated entities or business partners where necessary to develop and improve the products and services we provide to our customers.
We reserve the right to disclose personal data to regulatory, local, or other governmental authorities where required to protect the rights or assets of third parties.
We may also share your personal data with prospective investors or buyers, or with creditors of the Company or any other entity within the Group, in connection with the completion of a transaction (including the transfer or sale of assets of the Company or any Group entity), or as part of a merger, restructuring, consolidation, or insolvency process involving the Company or any other Group business.

7. Third-Party Cookies and Services

We may use third-party services on our website, including advertising networks and analytics companies. These third parties may also use cookies or similar tracking technologies.
Cookies are small text files stored on your device each time you visit or access the website. They collect information about your preferences and browsing behavior to enhance your experience, remember your settings, and customize the products and services shown to you. Cookies are also used for statistical and analytics purposes.
We use two types of cookies. Session cookies are temporary files downloaded to your device that remain active only until you close your browser. Persistent cookies remain on your device for a defined period after your browser is closed. They allow the website to recognize you as a returning user and help facilitate subsequent visits.

কুকির ধরনসমূহ:

These may be used by us based on their purpose:

অনলাইন ট্র্যাকিং নোটিশ
এই সেবাটি বর্তমানে ডু-নট-ট্র্যাক সংকেত সমর্থন করে না।
৮. আপনার ব্যক্তিগত তথ্য সংরক্ষণের মেয়াদ

We retain your personal data for as long as necessary to fulfil the processing purposes described in this policy, or for any longer period permitted by applicable laws, regulations, policies, or orders.
Your data will be shared with third-party trading platforms for 12 months. If you consent to an extension, sharing will continue for a further 12 months.
We regularly review the personal data we hold to determine whether it remains necessary to retain.

9. Transfer of Personal Data to Third-Party Countries or International Organizations

10. Security of Personal Data

We have implemented appropriate organisational and technical safeguards to protect personal data, including measures to prevent its accidental or unlawful destruction, loss, or alteration.
We cannot guarantee that the security of your personal data will be maintained without fault. We will not be liable for any indirect, incidental, or consequential loss arising from the use or disclosure of personal data, including — but not limited to — loss resulting from transmission errors, unauthorised third-party access, or any other cause beyond our control.
Where required by legal obligation or other binding requirements beyond our control, we may be required to disclose your personal data to third parties, including government authorities. In such circumstances, we have no control over the level of protection those third parties apply to your personal data.
The transmission of personal data over the internet cannot be guaranteed to be fully secure. We cannot ensure the security of any personal data you send to us via the internet.

11. Hyperlinks to Third-Party Websites

Our website may contain links to third-party websites and applications. These sites and applications are not under our supervision or control, and we are not responsible for how they collect or process personal data. This policy does not apply to actions taken through third-party sites or applications. Before accessing or using any third-party website or application, we recommend reviewing their privacy policy carefully. Exercise caution when sharing personal data with any third party.

12. Changes to This Policy We may update this policy from time to time. Any changes will be posted on this page, and where appropriate, we will notify you directly. Continued use of our services after any update constitutes acceptance of the revised policy. We encourage you to review this page periodically to stay informed of any changes.

When visiting third-party websites or apps, review their privacy policy before accessing or using them. We also advise against sharing any personal data with those parties.

13. Your Rights Regarding Your Personal Data

You have the right to request that we verify the accuracy of personal data we hold about you, correct any inaccuracies, and delete any personal data we no longer require. You may also restrict the type and scope of personal data processing we carry out.
If you are an EEA resident, please refer to this page:
These rights apply to personal data you have provided to us. To exercise any of these rights, contact us by email at the address listed below.
Right of Access
The Company can verify the accuracy of personal data it processes about you. Where applicable, you may access your personal data.
The Company will provide one electronic copy of the personal data currently being processed. A reasonable fee may apply for additional copies. If requested, the data will be made available electronically.
The right to access personal data must not adversely affect the rights and freedoms of others. If a request would do so, the Company may refuse or limit its response.
Right to Rectification
The Company will correct inaccurate personal data upon request. You may also request that incomplete personal data be supplemented, taking into account the purposes of processing.
Right to Erasure
This right applies where: (a) the personal data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw consent and there is no other legal basis for processing; (c) you object to processing based on our legitimate interests or those of a third party and no overriding grounds exist; (e) the personal data has been unlawfully processed; or (f) erasure is required to comply with a legal obligation.
This right does not apply where processing is necessary: (a) to comply with a legal obligation imposed by EU or Member State law; or (b) to establish, exercise, or defend legal rights.
Restriction of Processing
If you have concerns about the accuracy of your personal data, you may request that we restrict its processing.
Where processing is restricted, personal data may only be retained with your consent, for the establishment, exercise, or defence of legal rights, for the protection of another person's rights, or for reasons of substantial public interest within the EU or a Member State.
Right to Data Portability
Where processing is carried out by automated means and is based on your consent or a contract to which you are party, you have the right to receive the personal data you have provided to the Company in a structured, machine-readable format.
You may request that your personal data be transferred directly from the Company to another controller, where technically feasible. Exercising the right to data portability does not affect your right to erasure, and does not prejudice the rights or freedoms of others.
Right to Object
You may object at any time to the processing of your personal data based on the legitimate interests of the Company or a third party, including profiling based on those interests. If we cannot demonstrate compelling legitimate grounds for processing that override your rights, freedoms, or interests, or that are necessary for the establishment, exercise, or defence of legal rights, we will cease processing.
You may also object at any time to the processing of your personal data for direct marketing purposes.
Right to Withdraw Consent
You may withdraw your consent to our processing of your personal data at any time. Withdrawal does not affect the lawfulness of any processing carried out prior to withdrawal.
You have the right to lodge a complaint with your supervisory authority.
You may appeal to a supervisory authority established by an EU Member State to protect individuals' fundamental rights in relation to the processing of personal data within the EU.
EU and Member State law may limit the rights described in this Section 13 as they apply to your personal data.
We will respond to requests made under Section 13 within one month of receipt. Where requests are complex or numerous, this period may be extended by a further two months. We will notify you of any extension and the reason for it within one month of receiving your request.
Unless otherwise restricted under Section 13, information provided in response to requests made under that section will be provided free of charge. Where requests are manifestly unfounded or excessive, in particular due to their repetitive nature, we may charge a reasonable fee to cover administrative costs or decline to act on the request.
Where we have reasonable doubts about the identity of the person submitting a request, the Company may request additional information to confirm identity.