Privacy Policy

We are committed to being transparent about how we collect and process your personal information.

We want you to make informed decisions about how your Personal Data is used and processed. Our website is designed to give you the information you need to do that, through clear and accessible explanations of how Personal Data is handled. Where specific details are relevant, we will provide them at the appropriate time. If you have any questions or need clarification on applicable legal limitations, we're happy to help. You can reach us by email at: info@alokedhonendra.com

Your personal data will only be used for the purposes set out in this Policy.

We process your personal data for the following purposes: to provide the website and connect you with third-party trading platforms (the "Services"); to improve the site; to protect our rights and interests; to support the maintenance and delivery of the Services; to meet regulatory and legal obligations; and to carry out administrative and business activities related to the Services. We also process your personal data to better understand your preferences and needs.

To exercise your rights regarding your Personal Data, the following tools are available:

To exercise your rights over your personal data, contact us at any time. You may request access to your personal data, ask us to modify or delete it, restrict its use for specific or general purposes, or transfer it to you or a third party. We will accommodate your request accordingly.

Protect Your Personal Data

While we cannot guarantee absolute security of your personal data, we are committed to employing a range of robust methods and measures to keep it protected.
This Privacy and Security Policy is complete.

1. The Scope?

This Policy describes the types of personal data the Company collects about natural persons, and how that data is processed, shared with third parties, and secured.
This Policy applies to information relating to an identified or identifiable natural person. A person is considered identifiable if they can be recognized directly or through a combination of information the Company holds or can reasonably access.
"Processing" refers to any operation involving the use or collection of personal data, including its management, organization, and storage.
Our services are intended for general audiences and are not directed at individuals under the age of 18. We do not knowingly collect information from or permit access to our services by anyone under 18. If we become aware that such information has been collected, we will delete it promptly.

2. What Personal Data Do We Hold About You?

When you access our services, channels, or website, we collect personal data. Depending on the context, we may ask you to provide this data directly, gather it by analysing how you use our services or channels, or receive it from our third-party partners.

You are not required to disclose personal information to the company. However, choosing not to do so may limit the company's ability to provide its Services or restrict your access to the website.

Providing personal data is not required. However, choosing not to do so may prevent us from delivering our Services or granting you access to the website.

4. What Personal Data Do We Collect? When you visit our website, we collect the following personal data:

This includes information about your online activity logs, traffic data (such as IP address, access dates and times), language preferences, software crash logs, browser type, and device details. This information is non-personal and cannot be used to identify you.
Personal Data we receive from you: any personal data you voluntarily provide when connecting to a third-party online trading platform through us.
Personal information provided to third-party platforms to facilitate trade: this includes your full name, address, phone number, and email address.

5. Legal Basis and Reasons for Processing Personal Data We process your personal data only where we have a valid legal basis to do so. The specific legal basis depends on the type of personal data involved and the context in which it is collected. In most cases, we process your personal data for one or more of the following reasons: — To perform a contract with you, or to take steps at your request before entering into a contract. — To comply with a legal obligation to which we are subject. — To pursue our legitimate interests, provided those interests are not overridden by your rights and freedoms. — Where we have obtained your consent, and only to the extent and for the purposes covered by that consent. Where we rely on legitimate interests as our legal basis, we balance those interests against your rights. We do not process your personal data in ways that would disproportionately impact you. Where processing is based on consent, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal. In certain cases, failing to provide personal data may prevent us from delivering our Services or granting you access to the website. Where this applies, we will inform you at the time of collection.

6. Transfer of Personal Data to Third Parties We may share your personal data with third parties under the following circumstances. We may disclose your personal data to third parties if you have given your explicit consent to such disclosure. We may share your personal data with third parties when required to perform a contract to which you are a party, or to take steps at your request before entering into a contract. We may disclose your personal data when required to do so by law or in response to a lawful request by a public authority, including compliance with legal obligations or protection of our legal rights. We may share your personal data with trusted third-party service providers who assist us in operating our platform and delivering our services. These providers are contractually bound to process your personal data only as directed by us and in accordance with applicable data protection requirements. We may transfer your personal data to a third party in connection with a merger, acquisition, reorganisation, or sale of assets, provided that the receiving party agrees to handle your personal data in a manner consistent with this Policy. In all cases, we take reasonable steps to ensure that third parties receiving your personal data maintain appropriate security standards and process it only for the purposes for which it was shared.

We may share your Personal Data with third-party service providers — including hosting and storage providers — for purposes such as infrastructure support and user experience analysis.
At your request, we may also transfer specific Personal Data to third-party trading platforms. In such cases, your Personal Data will be shared with those platforms and will be subject to their respective privacy policies. Your Personal Data may be shared with more than one trading platform.
We may share Personal Data with related entities or business partners where doing so supports the development and improvement of our products and services.
Where necessary to protect the rights or assets of third parties, we may disclose Personal Data to regulatory, local, or other competent authorities.
We may also share your Personal Data with prospective investors, buyers, or lenders — whether in relation to the Company or any entity within its group — in connection with a transaction such as an asset transfer or sale, merger, restructuring, consolidation, or bankruptcy involving the Company or any group entity.

7. Cookies and Third-Party Services Our website uses cookies and similar technologies from third parties to provide core functionality, analyze usage, and improve your experience. These third parties may collect certain data about your activity on our site in accordance with their own privacy policies. By using our website, you consent to the use of these cookies and third-party services. You can manage or withdraw your consent at any time through your browser settings or our cookie preference tool. Note that disabling certain cookies may limit the functionality of some features. We are not responsible for the data practices of third-party providers. We encourage you to review their respective privacy policies to understand how your data is handled.

We may work with third-party services, including advertising providers and analytics companies, who may also use cookies or similar technologies on our website.
Cookies are small text files placed on your device when you visit our website. They are used to collect information about your browsing habits and preferences in order to improve your experience, remember your settings, and tailor content to your interests. Cookies are also used for statistical and analytics purposes.
We use two types of cookies. Session cookies are temporary and are deleted from your device once you close your browser. Persistent cookies remain on your device after your browser is closed and are used to recognise you as a returning user, making it easier to access the website on future visits.

Types of Cookies:

We may use them based on their purpose:

ONLINE TRACKING NOTICE
This service does not currently support do-not-track signals.
8. Retention of Your Personal Data

We retain your personal data for as long as necessary to fulfill the purposes described in this Policy, or for longer periods where permitted by applicable law, regulation, or order.
We will share your information with third-party trading platforms for 12 months. With your consent, we will continue sharing your data for a further 12 months.
We periodically review the personal data we hold to confirm it is no longer required.

9. Transfers of Personal Information to a Third-Party Country or International Organisation We may transfer your personal information to recipients located in third-party countries or international organisations. Where such transfers occur, we ensure appropriate safeguards are in place to protect your personal information in accordance with applicable data protection requirements. Details of the safeguards applied to any such transfer are available upon request.

10. Security of Personal Data We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. While we take reasonable steps to safeguard your information, no method of transmission over the internet or electronic storage is entirely secure. We cannot guarantee absolute security, but we are committed to protecting your personal data and reviewing our security practices as threats evolve. Access to your personal data is restricted to employees, contractors, and third parties who have a legitimate business need. All such parties are bound by confidentiality obligations and may only process your personal data on our instructions. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant authorities and, where required, affected individuals in accordance with applicable obligations and within legally prescribed timeframes. You are responsible for keeping any access credentials associated with your account confidential. Do not share your password or account details with any third party. If you believe your credentials have been compromised, contact us immediately.

We have taken appropriate organizational and technical measures to protect Personal Data, including against accidental or unlawful destruction, loss, or modification. We cannot guarantee that the security of your Personal Data will be maintained without error, nor can we accept liability for any intangible, incidental, or consequential damages arising from the use or disclosure of Personal Data. This includes, but is not limited to, disclosure resulting from transmission errors, unauthorized third-party access, or other causes beyond our control.
Where required by legal or other obligations beyond our control, we may be required to disclose Personal Data to third parties, including public authorities. We have no control over the security measures applied to your Personal Data by those third parties.
Personal Data cannot be transmitted over the internet with complete security. We cannot guarantee the security of Personal Data you transmit to us online.

11. Links to Third-Party Websites

Our website may contain links to third-party websites and applications. These sites and apps are not under the Company's supervision, and we are not responsible for how they collect or process Personal Data. This Policy does not apply to any actions taken through third-party sites or apps.
Before accessing or using any third-party site or application, we recommend reviewing its privacy policy. Exercise caution when sharing Personal Data with any third party.

12. Modifications to this Policy We may update this Policy from time to time. When we do, we will revise the effective date at the top of the page. For material changes, we will provide notice through appropriate channels. Continued use of our services after any update constitutes your acceptance of the revised Policy. We encourage you to review this page periodically to stay informed of any changes.

Before visiting any third-party website or app, read their privacy policy carefully. We also recommend limiting the personal data you share with them.

13. Your Rights Regarding Your Personal Information You have the following rights in relation to the personal data we hold about you: Right of access. You may request a copy of the personal data we hold about you and details of how we use it. If you believe we hold any inaccurate personal data about you, you may also request that we correct it. Where correction is not possible, we will take appropriate steps to delete the information. Right to withdraw consent. Where our use of your personal data is based on your consent, you may withdraw that consent at any time. Withdrawing consent does not affect the lawfulness of any processing carried out before the withdrawal. Right to object to processing. You may object to our processing of your personal data where that processing is based on legitimate interests. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests, or where processing is necessary for the establishment, exercise, or defence of legal claims. Right to restrict processing. You may request that we restrict our use of your personal data in certain circumstances — for example, where you contest its accuracy or have objected to processing while we consider your request. Right to erasure. You may request that we delete your personal data where there is no legitimate reason for us to continue holding it. Right to data portability. Where technically feasible, you may request that we transfer your personal data to another organisation in a structured, commonly used, machine-readable format. Right to lodge a complaint. You have the right to lodge a complaint with the relevant data protection authority if you believe we have not handled your personal data in accordance with applicable law. Please note that some of these rights are not absolute. In certain circumstances, we may be entitled to refuse a request where exceptions apply under applicable law. Withholding personal data. You are not obligated to provide personal data to us. However, if you choose not to, we may be unable to deliver our Services or grant you access to the website. To exercise any of these rights, please contact us using the details provided in this policy. We will respond within the timeframe required by applicable law.

You have the right to request that we verify the accuracy of Personal Data being collected about you, correct any inaccuracies, and delete any Personal Data we no longer require. You may also restrict the types or scope of processing applied to your Personal Data.
If you are a resident of the EEA, please refer to this page:
These rights apply to the Personal Data you have provided to us. To exercise any of these rights, please send a written request to the email address below.
Access rights
The Company can verify whether your Personal Data is being processed. If it is, you may access that data.
The Company will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for additional copies. Data will be provided in electronic form upon request.
The right to access Personal Data must not conflict with the rights and freedoms of others. If a request would harm the rights or freedoms of another person, the Company may decline or limit its response accordingly.
Right to rectification
You have the right to request correction of inaccurate Personal Data. Where Personal Data is incomplete, you may request that it be completed, taking into account the purpose for which it is processed.
Right to erasure
This right applies where: (a) the Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw consent and there is no other legal basis for processing; (c) you object to processing based on legitimate interests pursued by us or a third party; (e) the Personal Data has been unlawfully processed; or (f) the Personal Data must be erased to comply with a legal obligation.
This right does not apply where processing is necessary (a) to comply with a legal obligation under European Union or Member State law; or (b) to establish, exercise, or defend legal claims.
Processing restrictions
If you have concerns about the accuracy of your Personal Data, you may request that the Company restrict its processing.
Where processing is restricted, Personal Data may only be retained with your consent, or for the establishment, exercise, or defense of legal claims, or to protect the rights of another individual, or where there is a substantial public interest within the European Union or a Member State.
Right to data portability
Where processing is carried out by automated means and is based on your consent or a contract to which you are a party, you have the right to receive your Personal Data in a structured, commonly used format.
You may request that your Personal Data be transferred directly from the Company to another controller, where technically feasible. Exercising this right does not affect your right to erasure, nor does it infringe the rights or freedoms of others.
Right to object
You have the right, at any time, to object to the processing of Personal Data concerning you where that processing is based on legitimate interests pursued by the Company or a third party, including profiling based on those interests. If we cannot demonstrate compelling legitimate grounds that override your rights, freedoms, or interests, or that are necessary for the establishment, exercise, or defense of legal claims, we will cease processing.
Regarding direct marketing, you have the right to object at any time to the processing of your Personal Data for that purpose.
Right to withdraw consent
You may withdraw your consent to our processing of your Personal Data at any time. Withdrawal does not affect the lawfulness of any processing carried out prior to withdrawal.
You have the right to lodge a complaint with a supervisory authority established by a Member State to protect the fundamental rights of individuals in relation to the processing of Personal Data within the European Union.
European Union and Member State law may limit the rights described in this section.
We will respond to requests made under this section within one month of receipt. Where necessary, and depending on the complexity or volume of requests, this period may be extended by up to two months. We will notify you of any extension within one month of receiving your request, along with the reasons for the delay.
Unless otherwise provided under this section, information provided in response to your rights will be supplied free of charge. Where requests are unfounded or excessive, particularly if repetitive, we may charge a reasonable fee to cover administrative costs or decline to act.
If we have reasonable doubts about the identity of the person submitting a request, the Company may request additional information to confirm identity before proceeding.